Shipping policy
SHIPPING POLICY
Thank you for shopping with Who Ovulating. Please review our shipping policy before placing your order.
ORDER PROCESSING
All in-stock orders are processed within 2–4 business days after your order is placed.
Business days do not include weekends or holidays. During new releases, restocks, holidays, or periods of high order volume, processing times may be slightly longer.
ESTIMATED DELIVERY
Once your order has been processed and shipped, estimated delivery is 5–12 business days.
Processing time and shipping/transit time are separate. Delivery dates are estimates and are not guaranteed. Delays caused by the shipping carrier, weather, holidays, or other circumstances outside our control may occur.
TRACKING INFORMATION
Once your order ships, tracking information will be sent to the email address or phone number provided at checkout. Please allow time for tracking information to update after receiving your shipping confirmation.
FREE SHIPPING
We offer FREE SHIPPING on orders of $100 or more when applicable at checkout.
PREORDERS
Products specifically marked PREORDER are not ready to ship immediately. Estimated processing or shipping dates for preorder items will be provided on the individual product page.
If an order contains both an in-stock item and a preorder item, the order may ship together once all items are available.
INCORRECT SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed once an order has been processed or shipped.
Who Ovulating is not responsible for packages delivered to an incorrect address provided by the customer.
LOST, STOLEN OR DELAYED PACKAGES
Once an order has been transferred to the shipping carrier, delivery is handled by the carrier.
If tracking shows that your package is delayed, lost, or delivered but you cannot locate it, please contact the shipping carrier first using your tracking information to begin an investigation.
You may also contact Who Ovulating for assistance, and we will do our best to help with the available shipping information.
RETURNED PACKAGES
If a package is returned to us because of an incorrect or incomplete address, failed delivery attempts, or another delivery issue, the customer is responsible for any additional shipping costs required to resend the package.
QUESTIONS?
For questions regarding your order or shipment, please contact us through the contact information provided on our website.
WHO OVULATING
Made to be noticed.